Frequently
Asked Questions

Elevated Education Group provides professional continuing education for multiple professional audiences. Current offerings include Florida insurance continuing education and approved healthcare continuing education, with additional professional courses planned.

Our approved Florida insurance catalog includes 2-40 Health continuing education courses, the 5-240 Law & Ethics Update - Health, and the 5-215 Life, Health & Annuity Law & Ethics Update. Exact approval information is listed on each course page.

No. The 5-240 course serves the CE 5-240 Law & Ethics Update - Health requirement, while the 5-215 course serves the CE 5-215 Law & Ethics Update - LHV requirement. Verify your individual Florida DFS transcript and license requirements before purchasing.

Not necessarily. Requirements may vary based on license type, compliance period, prior course completions, transcript history, and individual circumstances. Review your Florida DFS MyProfile record before purchasing.

Yes. An account is required to purchase a course and maintain access to your enrolled courses and available completion records.

Visit the Courses page, select your professional area, choose the appropriate course or package, and follow the checkout steps.

Sign in to your Elevated Education Group account and open your learner dashboard or My Courses area to access your enrolled course.

Yes. Courses are designed for online access across compatible desktop and mobile devices. Some activities may be easier to complete on a larger screen.

Available payment methods are displayed during our secure online checkout process.

Refund eligibility is governed by our published Refund Policy. Please review the policy and applicable transaction terms before purchasing.

Yes. We support group purchasing and team enrollment. Visit For Organizations for additional information.

Promotional pricing or coupon offers may be available from time to time. Applicable pricing is shown before payment.

No. Learners must complete all required course activities and satisfy the applicable assessment and completion requirements.

Completion requirements vary by course and are shown within the learning experience. Requirements may include completing learning activities and satisfying applicable assessment requirements.

After all required course activities and completion requirements are satisfied, the applicable certificate becomes available through your course or learner account.

Yes. We recommend retaining your certificate and relevant completion documentation for your personal and professional records.

Yes. Elevated Education Group supports group purchasing and organizational enrollment for available continuing education courses.

Tell us your learner count, professional or license types, requested courses, and timing. We will confirm the available purchasing and enrollment options.

We can provide information about our available courses and approval details. Individual learners remain responsible for verifying their own professional or licensing requirements where applicable.

Visit For Organizations or contact us with your group purchasing needs.

Email info@elevatededucationgroup.com or visit our Contact page.

Review the approval and eligibility information on the applicable course page. Florida insurance learners should also verify their individual requirements in Florida DFS MyProfile.

Sign in and use the available account or profile settings to update your learner information.

Contact us at info@elevatededucationgroup.com and include a description of the issue so we can assist you.